About

Cyril Babu

Senior Software Engineer building voice AI, RAG systems, and full stack products that scale.

About Me

Problem solver. Idea builder. Shipper.

I don't just write code — I chase problems until they turn into products people actually use.

I'm Cyril Babu, a full stack engineer obsessed with AI, voice systems, and building things that scale. My sweet spot is taking a messy real-world problem, breaking it into sharp ideas, and shipping a solution that holds up under pressure — whether that's a voice agent handling thousands of calls a day or a platform built from zero lines of code.

At Kipps.ai, I owned the full lifecycle of a production voicebot: cut response latency by 40%, built a RAG-powered knowledge base for smarter conversations, and led a team of 10+ developers through architecture decisions, code reviews, and delivery. Alongside that, I've been building Fawks.ai part-time since November 2025 — an AI voice and WhatsApp automation platform serving customers across India and Europe, scaled to 10k+ calls per day. Before that at Mediversal, I shipped LMS, lab report, and loyalty systems end-to-end and earned a 66% salary bump for the impact.

I think in systems, move fast with intention, and care deeply about the details that make software feel effortless — low latency, clean APIs, and AI that actually understands context. B.Tech in Computer Science from Rajkiya Engineering College, Sonbhadra (2021–2025).

Founded & scaled Fawks.ai — 10k+ AI voice calls per day

40% lower voicebot latency through architecture redesign

Led & mentored 10+ developers across voice & AI products

55% lower campaign costs via voice & WhatsApp automation

Experience

Where I've worked

Fawks.ai

Software Engineer · Part-time

Nov 2025 — Present

India · Europe

Building Fawks.ai — an AI-powered voice agent platform that automates customer conversations across phone and WhatsApp for businesses in India and Europe. I work on the full product stack, from voice pipeline architecture to campaign automation, with a focus on scale, reliability, and cutting operational costs.

Platform & Product

Delivered AI voice and WhatsApp automation services for customers across India and Europe.
Built AI voice agents that automate lead qualification through natural conversations and real-time customer intent analysis.
Developed interconnected Voice and WhatsApp agents with shared conversation memory so context carries across channels.

Scale & Performance

Scaled the platform to handle 20 concurrent calls and 10,000+ calls per day, with infrastructure planned for 1 lakh+ daily calls.
Lowered campaign execution costs by up to 55% while maintaining high-volume customer engagement.
Architected systems using LiveKit, Celery, Redis, Docker, Kubernetes, and DigitalOcean for reliable high-throughput delivery.

Tech Stack

Django and React for the core platform, with CI/CD pipelines for fast, safe deployments.
Integrated Plivo and Twilio for telephony and messaging across regions.
Used Redis and Celery for async job processing, call orchestration, and campaign scheduling at scale.

Kipps.ai

Senior Software Engineer · Full-time

Mar 2025 — Jun 2026

India

Owned the end-to-end development of Kipps.ai's production voicebot — from architecture and AI pipelines to team leadership and deployment. Focused on making voice AI faster, smarter, and reliable enough for real customers at scale.

Product Ownership

Led the end-to-end development and deployment of the company voicebot, taking it from design through production release.
Reduced voicebot response latency by 40% through architecture optimizations across the inference and orchestration layers.
Built a RAG-powered knowledge base so the AI could deliver contextual, accurate responses instead of generic replies.

AI & LLM Engineering

Built AI applications using LLMs, TTS, and STT technologies for natural, real-time voice interactions.
Applied advanced prompt engineering techniques to improve response quality, task completion rates, and conversation flow.
Designed pipelines that connected speech input, reasoning, and voice output into a cohesive low-latency experience.

Team Leadership

Managed and mentored a team of 10+ developers, coordinating project execution and technical planning.
Ran code reviews and set engineering standards to ensure high-quality, timely delivery across the team.
Conducted technical interviews, evaluated talent, and onboarded new engineers into the voice AI codebase.

Mediversal Pvt. Ltd.

Web Developer · Full-time

Aug 2024 — Feb 2025

India

Joined Mediversal as a full-stack web developer and shipped multiple healthcare and operations products from the ground up. Worked across the entire stack — UI, APIs, and databases — in a fast-moving environment where speed and quality both mattered.

Products Built

Developed a Learning Management System (LMS) from scratch for training and course delivery.
Built a lab report management system to digitize and streamline diagnostic workflows.
Shipped 2nd Inning and a loyalty management system to improve patient engagement and retention.

Full-Stack Delivery

Owned frontend, backend, and database integration across all projects, including data modeling and schema design.
Collaborated with cross-functional teams to gather requirements, design features, and deploy scalable web applications.
Delivered production-ready systems with clean APIs, responsive interfaces, and reliable data flows.

Impact

Secured a 66% salary increase reflecting exceptional performance and ownership across deliverables.
Helped the company move critical operations from manual processes to automated digital systems.
Gained deep experience shipping multiple products simultaneously under tight timelines.

Skills

Tools & technologies

AI & Voice

Generative AI

Prompt Engineering

LiveKit

RAG

Pinecone

Qdrant

Languages

Python

JavaScript

TypeScript

Web & Mobile

React

Next.js

React Native

Django

Flask

Node.js

Express.js

Redux

Tailwind CSS

Databases

PostgreSQL

MongoDB

Supabase

SQL

DevOps & Cloud

Docker

Kubernetes

AWS

GCP

DigitalOcean

CI/CD

Redis

Tools

Git

Figma

REST APIs

Twilio